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Accessibility Statement

A website experience built to be clear, usable, and accessible.

Wells Legacy Health & Wellness is committed to making website information, in-person primary care details, website resources, appointment links, and digital communication easier to access for patients, visitors, caregivers, and community members using desktop, tablet, mobile, keyboard navigation, assistive technology, or alternative communication support.

Policy Overview

Digital accessibility helps patients reach important healthcare information.

This statement explains the accessibility goals for the Wells Legacy Health & Wellness website, known limitations, assistive technology considerations, request options, third-party content limitations, and external accessibility resources.

Usability

Clear website access

Website content is intended to be easy to read, navigate, and use across common devices, screen sizes, browsers, and assistive technology settings.

Support

Help with information

Visitors may request help accessing website information, using appointment links, reading policy pages, or receiving content in another reasonable format.

Improvement

Ongoing review

Accessibility is an ongoing effort. Feedback may help identify issues with navigation, readability, headings, links, buttons, forms, or other content.

This Accessibility Statement applies to the Wells Legacy Health & Wellness website, website pages, policy pages, service information, appointment links, contact information, and digital content controlled by the practice.

This page should be read with the Nondiscrimination and Accessibility, Language Assistance Services, Notice of Privacy Practices, and Legal, Privacy & Compliance pages.

Wells Legacy Health & Wellness aims to make website content accessible and usable for people with disabilities, people using assistive technologies, people with temporary access needs, people using mobile devices, and people who need help receiving information in a reasonable format.

Accessibility is an ongoing effort and may require periodic review, updates, testing, content corrections, plugin updates, theme adjustments, and feedback from users.

The website is intended to follow practical accessibility principles associated with clear structure, readable text, keyboard usability, descriptive links, logical headings, adequate spacing, responsive layouts, and compatibility with common assistive technologies.

The Web Content Accessibility Guidelines, published by the World Wide Web Consortium, provide a widely used framework for improving digital accessibility. This website aims to support accessibility best practices, but no website can guarantee flawless performance in every browser, device, assistive technology, plugin, or user setting.

Accessibility-focused design practices may include:

  • Responsive layouts for desktop, tablet, and mobile screens.
  • Readable text sizing, spacing, headings, and contrast-conscious design.
  • Keyboard-accessible links, buttons, menus, and accordion content.
  • Descriptive link text and meaningful page headings.
  • Skip-to-content support for faster keyboard navigation.
  • Reduced motion preferences when supported by the visitor’s device settings.
  • Structured content intended to support screen readers and search engines.
  • Internal links, breadcrumbs, and page sections designed for easier navigation.

Some website content may not always work perfectly for every visitor, assistive technology, browser, plugin, mobile device, or user configuration. Accessibility limitations may occur because of third-party tools, embedded content, older documents, media, maps, forms, PDFs, browser settings, plugin updates, or technology changes.

Wells Legacy Health & Wellness aims to review reported issues and correct accessibility barriers when reasonable and within the practice’s control.

This website may link to or embed third-party tools and websites, including appointment scheduling pages, map services, review platforms, social media pages, videos, healthcare resources, external government resources, payment tools, analytics tools, or other third-party services.

Wells Legacy Health & Wellness does not control every accessibility feature, codebase, design decision, or technical limitation of third-party platforms. If you experience difficulty with an external or embedded service, contact the practice so staff can review whether another reasonable communication option may be available.

If you have trouble accessing content, using a website feature, reading a page, opening a link, navigating a menu, completing a non-emergency website task, or understanding important website information, contact Wells Legacy Health & Wellness.

When possible, include:

  • The webpage or link where the issue occurred.
  • The device, browser, or assistive technology being used.
  • A short description of the access barrier.
  • The information or task you were trying to complete.
  • A safe contact method for follow-up.

Please do not send passwords, payment card information, or unnecessary sensitive medical information through public social media or unsecured channels.

This website, contact forms, email, online booking, social media, and accessibility feedback channels are not for medical emergencies, urgent symptoms, crisis situations, or immediate safety threats.

If you are experiencing a medical emergency, life-threatening symptoms, severe pain, chest pain, trouble breathing, stroke symptoms, suicidal thoughts, or immediate danger, call 911 or go to the nearest emergency room immediately.

Wells Legacy Health & Wellness may update this Accessibility Statement from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Continued use of the website, online resources, appointment links, or related digital tools after updates are posted means the updated statement applies going forward.

Accessibility Help

How to request website accessibility support.

Contact Wells Legacy Health & Wellness if you need help accessing website information, using a link, navigating a page, reading a policy, requesting language assistance, or receiving content in another reasonable format.

  • Use the Contact page for non-urgent accessibility questions.
  • Call (321) 306-6755 if you need appointment-related help.
  • Visit Language Assistance Services if you need help understanding important communication.
  • For medical emergencies or immediate safety threats, call 911 immediately.

Florida & Minnesota

Accessibility awareness for Florida and Minnesota patients.

Wells Legacy Health & Wellness serves eligible patients in Florida and Minnesota. Accessibility support, civil rights protections, communication access, and complaint options may depend on patient location, service type, applicable law, and the specific access concern.

Florida

Florida civil rights resource

Florida patients may review official state civil rights information through the Florida Commission on Human Relations.

Minnesota

Minnesota accessibility resource

Minnesota patients may review digital accessibility resources through the Minnesota IT Services Office of Accessibility.

Federal

Federal accessibility resource

Patients may review federal ADA web accessibility guidance and HHS disability rights information.

Practice Information

In-person care, clear access details, and support when appropriate.

Wells Legacy Health & Wellness provides in-person primary care in Altamonte Springs, with telehealth available in Florida and Minnesota when clinically appropriate.

Office Location 452 Osceola St #106

Altamonte Springs, FL 32701.

Office Hours Monday-Friday, 8am-5pm

Select early morning, evening, and Saturday timeslots may be available by appointment.

Insurance Aetna, Cigna, Humana, and TRICARE

Patients should confirm eligibility, benefits, copays, deductibles, and network status with their plan.

Care Access In-person care first

Telehealth may be available when clinically appropriate and is not a replacement for emergency care.

Helpful Resources

Official accessibility, civil rights, and web standards resources.

These external resources are provided for general public reference. They do not replace Wells Legacy Health & Wellness policies, patient-specific guidance, or advice from a qualified professional.

Web Accessibility ADA.gov Web Guidance

Federal Department of Justice guidance about web accessibility and the ADA.

Visit ADA.gov
Web Standards WCAG 2.2

Web Content Accessibility Guidelines from the World Wide Web Consortium Web Accessibility Initiative.

Visit WCAG 2.2
Disability Rights HHS Disability Resources

Federal HHS Office for Civil Rights information about disability rights and covered health programs.

Visit HHS Disability
Policy Hub Legal, Privacy & Compliance

Return to the full Wells Legacy Health & Wellness policy library.

View Policy Hub

Accessibility Questions

Need help accessing website content or practice information?

Contact Wells Legacy Health & Wellness for non-urgent questions about website accessibility, assistive technology concerns, content access, language assistance, disability-related communication, or related policy resources.

Wells Legacy Health & Wellness · 452 Osceola St #106, Altamonte Springs, FL 32701 · (321) 306-6755 · info@wellslegacyhealth.com
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