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Terms of Service

Terms for using this website and online resources.

These Terms of Service explain the rules and expectations for using the Wells Legacy Health & Wellness website, online resources, appointment links, digital communications, and related website features for in-person primary care in Altamonte Springs, with health and wellness support, concierge care options, and telehealth available in Florida and Minnesota when appropriate.

Terms Overview

Use of this website means you agree to these terms.

These terms apply to website visitors, patients, prospective patients, caregivers, vendors, and anyone who accesses or uses the Wells Legacy Health & Wellness website or online resources.

Website Use

General website information

Website content is provided for general informational purposes and should not be used as a replacement for professional medical advice or emergency care.

Online Access

Booking and portal links

Online booking, patient portal access, approved telehealth tools, and external links may be operated by third-party systems with their own terms and privacy practices.

Privacy

Privacy policies also apply

Use of this website is also governed by the Web & Mobile Privacy Policy and, for patient health information, the Notice of Privacy Practices.

Practice Information

Terms aligned with in-person primary care in Altamonte Springs.

Wells Legacy Health & Wellness provides in-person primary care in Altamonte Springs, with health and wellness support, concierge care options, and telehealth available in Florida and Minnesota when appropriate.

Location Altamonte Springs office

452 Osceola St #106, Altamonte Springs, FL 32701.

Hours Monday-Friday, 8am-5pm

Select early morning, evening, and Saturday timeslots may be available by appointment.

Insurance Aetna, Cigna, Humana, and TRICARE

Patients should confirm eligibility, benefits, and network participation with their specific plan.

Care Access In-person first, telehealth secondary

Telehealth is available in Florida and Minnesota when appropriate and should not be used for emergencies.

By accessing or using this website, online content, appointment links, digital forms, contact options, or related website features, you agree to these Terms of Service. If you do not agree, do not use this website.

These terms apply to Wells Legacy Health & Wellness website content and online resources. Additional terms may apply to patient portals, scheduling platforms, telehealth systems, payment tools, and other third-party services.

Website content is provided for general informational and educational purposes only. It is not medical advice, diagnosis, treatment, a prescription, or a substitute for care from a qualified healthcare professional.

Do not ignore professional medical advice or delay seeking care because of information you read on this website. Always speak with a qualified healthcare professional about medical questions, symptoms, conditions, treatment options, medications, or health decisions.

This website, email, social media, online booking, contact forms, and general digital messages are not for medical emergencies.

If you are experiencing chest pain, difficulty breathing, stroke symptoms, uncontrolled bleeding, severe allergic reaction, suicidal thoughts, severe pain, sudden confusion, loss of consciousness, or any life-threatening condition, call 911 or go to the nearest emergency room immediately.

Viewing this website, reading content, submitting a general contact form, sending an email, calling the office, or interacting with social media does not automatically create a provider-patient relationship.

A provider-patient relationship may be established only after appropriate intake, consent, verification, scheduling, clinical review, and acceptance by Wells Legacy Health & Wellness as applicable.

Online booking, patient portal access, telehealth systems, electronic forms, payment tools, map services, analytics tools, and external websites may be operated by third-party providers. These services may have their own terms, privacy policies, security practices, and account requirements.

Wells Legacy Health & Wellness does not control all third-party websites or platforms linked from this website and is not responsible for the content, availability, privacy practices, or security practices of external services.

Online appointment requests are not confirmed until processed through the appropriate scheduling system or confirmed by the practice.

Telehealth services may be available for eligible patients in Florida and Minnesota, depending on the requested service, location, clinical appropriateness, provider licensing, technology requirements, and applicable law.

Not all medical concerns can be handled through telehealth. Wells Legacy Health & Wellness may recommend in-person care, urgent care, emergency care, labs, imaging, specialist care, or another care setting when clinically appropriate.

Website and mobile visitor information is addressed in the Web & Mobile Privacy Policy. Protected health information handled for healthcare purposes is addressed in the Notice of Privacy Practices.

Do not send urgent symptoms, highly sensitive medical information, or emergency concerns through general email, website forms, contact forms, social media, or unapproved communication channels.

Secure patient portal or practice-approved communication methods should be used for sensitive patient information whenever available and appropriate.

When using this website, you agree not to:

  • Use the website for unlawful, harmful, abusive, harassing, fraudulent, or misleading purposes.
  • Attempt to gain unauthorized access to website systems, patient systems, accounts, servers, or data.
  • Upload or transmit viruses, malware, spam, automated scraping tools, or harmful code.
  • Misrepresent your identity, contact information, health information, payment information, or relationship to a patient.
  • Use website contact options for emergencies or urgent medical situations.
  • Interfere with website performance, accessibility, security, or availability.

Insurance, self-pay, billing, and payment information on the website is provided for general convenience and may change. Patients are responsible for confirming benefits, coverage, network status, deductibles, copays, coinsurance, authorization requirements, and financial responsibility with their insurance plan.

Wells Legacy Health & Wellness may use third-party systems or service providers for payment processing, insurance verification, billing, claims, or administrative support.

Website text, design, layout, branding, graphics, icons, service descriptions, and other materials are provided for informational use and may be protected by copyright, trademark, and other intellectual property rights.

While Wells Legacy Health & Wellness aims to keep website information accurate and current, website content may contain errors, omissions, or outdated information. The practice may update, remove, or revise content at any time without notice.

This website and its content are provided on an “as available” basis for general informational purposes. Wells Legacy Health & Wellness does not guarantee that the website will always be available, error-free, uninterrupted, secure, or current.

To the fullest extent allowed by applicable law, Wells Legacy Health & Wellness is not responsible for damages arising from website use, inability to use the website, reliance on website content, external links, third-party services, technical issues, unauthorized access, or transmission interruptions.

Nothing in these terms limits rights or responsibilities that cannot be limited under applicable law.

Wells Legacy Health & Wellness may update these Terms of Service at any time. The updated version will be posted on this page with a revised “Last updated” date.

Continued use of the website after changes are posted means you agree to the updated terms going forward.

Healthcare Website Notice

Use secure and appropriate channels for healthcare communication.

This website may provide access to online scheduling, patient information, service descriptions, and educational content. It should not be used for emergencies or for sending sensitive medical information through general contact forms or regular email.

Florida & Minnesota

Terms that support eligible patients in Florida and Minnesota.

Wells Legacy Health & Wellness provides in-person primary care in Altamonte Springs, with telehealth available in Florida and Minnesota when appropriate. Service availability, telehealth eligibility, provider licensing, and privacy requirements may depend on the patient location, service type, clinical appropriateness, and applicable law.

Florida

Florida patients

Florida patients may use official state resources for public health information and state-level healthcare guidance.

Minnesota

Minnesota patients

Minnesota patients may use official state resources for public health information and healthcare guidance.

Telehealth

Telehealth when appropriate

Telehealth visits should use secure, practice-approved systems and may require identity verification, consent, and appropriate patient location confirmation.

Helpful Resources

Related privacy, patient, and telehealth resources.

These external resources are provided for general education and public reference. They do not replace Wells Legacy Health & Wellness policies or guidance from a qualified healthcare professional.

HIPAA HIPAA for Individuals

General information about health information privacy rights and HIPAA protections.

Visit HHS HIPAA
Privacy Rule HIPAA Privacy Rule

Official summary of the HIPAA Privacy Rule from the U.S. Department of Health & Human Services.

Visit HHS Privacy Rule
Telehealth Telehealth Privacy

General information about privacy and security considerations for telehealth services.

Visit HHS Telehealth
Policy Hub Legal, Privacy & Compliance

Return to the full Wells Legacy Health & Wellness policy library.

View Policy Hub

Questions?

Need help with these terms or website use?

Contact Wells Legacy Health & Wellness for non-urgent questions about these Terms of Service, website use, appointment links, privacy documents, or related policy resources.

Wells Legacy Health & Wellness · 452 Osceola St #106, Altamonte Springs, FL 32701 · (321) 306-6755 · info@wellslegacyhealth.com
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