How website, mobile, and online visitor information may be collected and used.

This Web & Mobile Privacy Policy applies to information collected through the Wells Legacy Health & Wellness website, mobile-friendly website pages, online contact features, appointment links, digital communications, and website-related tools.

This policy does not replace the Notice of Privacy Practices, which explains how protected health information may be used and disclosed for treatment, payment, healthcare operations, and other purposes permitted or required by applicable law.

If there is a conflict between this website privacy policy and the Notice of Privacy Practices regarding protected health information, the Notice of Privacy Practices controls for protected health information.

Depending on how you use the website, Wells Legacy Health & Wellness may collect or receive:

• Contact information you submit, such as name, email address, phone number, and message details.
• Appointment inquiry information submitted through online booking or third-party scheduling links.
• Device, browser, page interaction, approximate location, IP address, referral source, and usage information.
• Cookie, analytics, tag, and similar website measurement information.
• Information you voluntarily send by phone, email, contact forms, social media, or other communication channels.

Visitors should avoid sending sensitive medical details through general website forms or regular email unless instructed to use an approved secure method.

Wells Legacy Health & Wellness may use website and mobile information to:

• Respond to questions, appointment inquiries, and contact requests.
• Provide website content, service information, and online resources.
• Improve website performance, navigation, accessibility, content quality, and user experience.
• Protect website security, prevent misuse, troubleshoot errors, and support compliance efforts.
• Understand website traffic, page performance, referral sources, and visitor engagement.
• Comply with applicable legal, regulatory, security, and operational requirements.

Wells Legacy Health & Wellness may share information with:

• Service providers that help operate the website, hosting, security, analytics, communications, scheduling, and related business functions.
• Healthcare, scheduling, patient portal, or administrative systems used to support appointment requests and patient communication.
• Regulators, legal authorities, or other parties when required or permitted by applicable law.
• Professional advisors or business support providers, when appropriate and subject to applicable privacy and confidentiality expectations.

Wells Legacy Health & Wellness does not sell protected health information. Website analytics and tracking tools should not be used to intentionally collect protected health information through public website pages.

The website may use cookies, pixels, analytics tools, tags, scripts, log files, and similar technologies to support website performance, understand visitor use, improve content, and maintain security.

These tools may collect information such as pages visited, links clicked, device type, browser type, approximate location, referring website, IP address, date and time of access, and similar usage data.

Wells Legacy Health & Wellness may use website tools such as analytics, tag management, search performance tools, security tools, hosting tools, and similar technologies. Visitors can manage cookies through their browser settings, but disabling cookies may affect website performance.

Do not enter protected health information, urgent symptoms, or sensitive medical details into public website fields unless you are using a secure, practice-approved patient portal or communication method.

Online booking, patient portal access, telehealth links, payment tools, and other digital services may be operated by third-party platforms. When you leave this website or use a third-party platform, that platform’s privacy practices, terms, and security controls may apply.

Visitors should review the privacy and security information provided by any third-party portal or service before submitting information. Wells Legacy Health & Wellness is not responsible for the privacy practices of external websites that are not controlled by the practice.

Depending on the type of information and applicable law, you may be able to:

• Request correction of contact information submitted through the website.
• Ask general privacy questions about website or mobile information.
• Manage cookies and tracking preferences through your browser settings.
• Opt out of non-essential communications when opt-out options are available.
• Review patient rights related to protected health information in the Notice of Privacy Practices.

To make a privacy-related request, use the Contact page or contact the office directly.

Wells Legacy Health & Wellness uses administrative, technical, and organizational safeguards intended to protect information collected through the website. No website, email, portal, or internet transmission can be guaranteed to be fully secure.

Visitors should avoid sending urgent, sensitive, or detailed medical information through general contact forms or regular email. For concerns about information security, review the Information Security & Data Protection page or contact the office.

This website is not intended for children or minors to use independently to submit personal information without a parent, legal guardian, or authorized representative where required.

If you believe a child or minor submitted information through the website without appropriate authorization, contact Wells Legacy Health & Wellness so the request can be reviewed.

Wells Legacy Health & Wellness serves eligible patients in Florida and Minnesota. Privacy rights and healthcare requirements may vary depending on the type of information, the service provided, the patient relationship, and applicable federal or state law.

Patients may review official public resources from the Florida Department of Health and the Minnesota Department of Health.

Wells Legacy Health & Wellness may update this Web & Mobile Privacy Policy from time to time. The “Last updated” date reflects the most recent version posted on this page.

Continued use of the website after updates are posted means the current version applies to website and mobile visitor information going forward.